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Reviews
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Christine on Jan 16, 2020
5 out of 5 starsI was so happy and excited to receive this work of art. The picture doesn't do it justice. It's so beautiful, and big! It can hold all the marshmallows in my hot chocolate! It arrived quite quickly to Canada and carefully wrapped.
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Morag on Jan 13, 2020
5 out of 5 starsBeautiful item, arrived well packaged. Perfect for birthday gift
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caitlineggleston97 on Dec 24, 2019
5 out of 5 starsI LOVE THIS MUG SO MUCH!!! The colors are stunning!!!!
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cat2186 on Dec 22, 2019
5 out of 5 starsLove this mug as well... your rainbow updates will be missed... thanks for all of the rainbows over the years!
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cat2186 on Dec 22, 2019
5 out of 5 starsLove everything about this mug! Thanks for all of the rainbows over the years, Valerie! xo
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Lindsay on Nov 30, 2019
5 out of 5 starsI’m so happy I was able to score this pink rainbow mug! And the size is wonderful too!
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Payment
I do accept cheques (UK only), but of course, this does mean a bit of a delay in shipping your item as I will have to wait for the cheque to clear. Just send me a message via Etsy and I will send you my address.
Your item will be dispatched within 5 days from receiving a full payment, therefore any cancellations need to be requested as soon as possible and before the item is marked as dispatched.
Shipping
USA/CANADA ORDERS :
Economy shipping available upon request. Economy is a cheaper option and packages usually arrive within the same time frame as Standard but Royal Mail quotes 42 days delivery time. If you are a regular customer that prefers Economy Shipping or are ok with the possibility of the package taking up to 42 days please add a note in your order or message me immediately after the order has been placed.
With International Standard shipping Royal mail aims to deliver within 7 business days after posting. The package can be delayed at customs which is out of their control and I find that most packages arrive within two weeks. Please contact me if your package has not arrived within 21 days of dispatch.
If you'd like an item shipped express, tracked, or signed for please contact me with the details so I can calculate shipping costs as these services may not be available in all countries.
Additional policies and FAQs
I have chosen photos that best convey the true colours and beauty of the glaze. However, please be aware that all computer monitors show colour differently and it may appear a slightly different shade upon arrival. Additionally, pictures of each piece are taken under lighting - so it could look darker on your kitchen table at home (how well I can capture it tends to depend on the shininess of the finish).
More information
Frequently asked questions
Custom and personalised orders
Custom orders are currently unavailable
Wholesale availability
Wholesale orders are currently unavailable